Expert User Research Services

With over 15 years of experience leading user research, founding research technology companies, and creating innovative research tools, I help organizations uncover deep user insights that drive product success.

Get in Touch

My Services

Comprehensive user research solutions tailored to your needs

User Research

Conducting qualitative studies including interviews, usability tests, and field research to uncover user needs and behaviors.

Research Leadership

Building and managing high-performing user research teams and establishing research best practices.

Research Operations

Designing and implementing research infrastructure, tools, and processes to scale research impact.

My Experience

Proven track record in user research leadership

Founder - Easy User Lab

June 2024 - Present

Creating the world's only platform for performing in-person research sessions with users - building "a lab" in minutes anywhere with internet.

CEO & Founder - UX-Study

July 2016 - April 2024

Led a London-based UX agency specializing in User Research and creating technology/spaces to facilitate research.

Research Operations Manager - Google

January 2012 - June 2016

Established and ran Google's first global Research Operations team. Responsible for design and management of all Google's UX technology globally. Managed team conducting "research on researchers" to optimize UX infrastructure.

User Experience Researcher - Google

September 2011 - June 2016

Designed and ran user studies employing qualitative research methodologies across web, mobile, and physical systems.

Professional portrait of Adam Banks, a UX research leader

About Me

I'm a seasoned user research professional with extensive experience across all aspects of UX research - from conducting studies to building research organizations and infrastructure.

My unique background combines hands-on research expertise with leadership in research operations and technology. At Google, I designed and built over 100 UX labs while managing a global team.

As founder of UX-Study, I led a successful UX research agency for nearly 8 years, serving corporate clients across industries.

I hold a Master's degree in Human-Computer Interaction and am passionate about advancing the field of user research through both practice and innovation.

Get In Touch

Ready to elevate your user research? Contact me to discuss your project.

Email Me